Help Center

Support

Got a question or hit a bug? We're here to help. Check the docs first, then reach out.

Get in Touch

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Discord Server

The fastest way to get help. Join our community server for real-time support from the team and other users. Response time: under 2 hours.

Join the Numexa Discord →
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Email Support

For account issues, API access requests, partnership inquiries, or anything you'd rather not post publicly. Response time: 24–48 hours.

support@numexa.dev
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Bug Reports

Found something broken? Please include the expression that caused the issue, what you expected, and what actually happened.

Open a GitHub Issue →
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Feature Requests

Have an idea that would make Numexa better? We love hearing from users. Submit ideas on GitHub Discussions or in our Discord #suggestions channel.

Share an Idea →

Frequently Asked Questions

How do I add Numexa to my Discord server?

Click the "Add to Discord" button at the top of any page. You'll be redirected to Discord's authorization page — select your server and approve the required permissions. The bot is instantly active with no setup needed.

Why is the bot not responding to my commands?

Make sure the bot has permission to read and send messages in the channel you're using. Numexa uses slash commands — type / to see available commands. If it still doesn't respond, try kicking and re-inviting the bot.

Is Numexa free?

Yes — the Discord bot and web playground are completely free. The API is currently in open beta with no authentication required. Rate limits apply to prevent abuse. Paid tiers may be introduced for high-volume API usage in the future.

What expressions does Numexa support?

Numexa supports everything math.js supports: arithmetic, algebra, calculus (derivatives), linear algebra (matrices), complex numbers, statistics, unit conversion, and more. See the full documentation for a complete reference.

Why did I get an unexpected result?

A few common gotchas: trigonometric functions use radians by default (sin(pi/6) not sin(30)). Exponentiation uses ^ or **. Matrix inverse uses inv(). Check the docs for exact syntax.

Can I use Numexa's API in my own project?

Yes! The API is open during beta. See the API documentation for endpoints, request formats, and response schemas. Attribution is appreciated but not required.

How do I report a privacy concern?

Email privacy@numexa.dev directly. We take privacy seriously and will respond within 48 hours.

Is Numexa open source?

The computation engine is built on math.js (open source, Apache 2.0). The Numexa bot and platform are currently proprietary. We plan to open-source parts of the codebase in the future.

Helpful Resources